Canalplan Forums

Discussions => Canalplan Site issues => Topic started by: Sammi on Jan 03, 2019, 05:43 PM

Title: Unable to create PDFs
Post by: Sammi on Jan 03, 2019, 05:43 PM
Hiya I was wondering if you could help me sort this out. I don't know how the bug reporting works so here is my problem.

Once I have made an itinerary at the end is the create PDF option, it was working fine for me last week and I haven't changed any settings, but now it says creating PDF then just sits and does nothing, How can I get round this please.?

Sammi Gray-Jones
Title: Unable to create PDFs
Post by: Stephen Atty on Jan 03, 2019, 07:09 PM
Which browser are you using? Do you get any error messages displayed at any time?
Title: Unable to create PDFs
Post by: Sammi on Jan 03, 2019, 10:31 PM
I'm using Firefox, which was working the other day, but now it comes up with sending maps to PDF generator and goes to the page where you can download it, but there is no progress at all.
Title: Unable to create PDFs
Post by: Administrator on Jan 04, 2019, 10:20 AM
There's definitely a bug where the progress wasn't being displayed (I broke something on New Year's day).  I've fixed that on my development machine, but it's now sticking on \"WORKPLACE PREPARED\".  Will continue to investigate and should be able to fix later today.

Bug reporting is really a lot easier than it looks - click on it, then find \"report issue\" (third item on top menu) and fill the form in with your best guesses.  The great thing about it for us is that it keeps all the reports in one place, and lets us close them as they are completed, so we are less likely to miss them.
Title: Unable to create PDFs
Post by: Administrator on Jan 04, 2019, 10:35 AM
Should now be fixed.  Thanks for reporting it (while I like bug reports for the reasons I mentioned a few minutes ago, any report is better than none!).
Title: Unable to create PDFs
Post by: Sammi on Jan 04, 2019, 11:56 AM
Thanks for that, I'm using the PDFs to plan the progress of a narrowboat in a book that I'm writing for my own and wife's pleasure and want to have the journey as realistic as possible. So far they have travelled from Willowbridge Marina all the way to Llangollen and are now nearing Ellesmere Port.

Sammi xx
Title: Unable to create PDFs
Post by: Stephen Atty on Jan 04, 2019, 06:37 PM
Sounds an interesting use of canalplan Sammi.
Title: Unable to create PDFs
Post by: Sammi on Jan 04, 2019, 11:00 PM
My wife and I love having holidays on the cut, and this year will be our third holiday with Nick and Emma at Bettisfield Boats, going from there to Warrington and back. Our ultimate dream is to have our own boat and live on board just cruising round the network, which is what inspired the book.